HEAP Eligibility & Energy Assistance Guides by State
Income limits, benefit amounts, and which Broome County office to contact — plus what’s actually open right now, since HEAP is seasonal and currently closed.
Income limit (4-person)
$80,160/yr
Benefit range
$500-$1,050
2025-26 season
Closed
Broome County phone
(607) 778-1100
Figuring out your HEAP benefit doesn’t have to mean digging through the state site or calling the wrong Broome County office first. The calculator below walks you through it in under two minutes, using the same income guidelines the county uses for the Home Energy Assistance Program.
Whether you’re planning ahead for when the 2026-2027 season opens or checking if you still qualify for emergency help right now, you’ll get an instant estimate and be pointed to the right Broome County contact for your situation.
Free eligibility calculator for the Home Energy Assistance Program (HEAP) in Ohio and New York. Get an estimate in seconds — no name, no Social Security number.
This is an educational estimate, not an official determination. Your actual benefit depends on available funding, your specific utility's rates, and verification by your local agency. Base data: Ohio Department of Development / Ohio JFS, 2025-2026 season (energyhelp.ohio.gov) and NY OTDA (otda.ny.gov). Verify current figures before applying — they change every season.
| Household size | Annual limit | Monthly limit |
|---|---|---|
| 1 person | $41,676 | $3,473 |
| 2 people | $54,504 | $4,542 |
| 3 people | $67,332 | $5,611 |
| 4 people | $80,160 | $6,680 |
| 5 people | $92,988 | $7,749 |
| 6 people | $105,816 | $8,818 |
| 7 people | $118,644 | $9,887 |
| 8 people | $131,472 | $10,956 |
These are statewide New York limits set by OTDA -- the same for Erie County as anywhere else in the state. Benefit amount depends on heating fuel type and household vulnerability, not just income. Source: OTDA / Erie County DSS, 2025-2026 season.
Like the rest of New York, HEAP in Broome County is run by the county government. You’ll need proof of income, your most recent utility bill, and Social Security numbers for the household. Households already on Temporary Assistance or SNAP usually get their HEAP benefit calculated automatically through their existing case.
Broome County splits HEAP support across three lines depending on your situation:
Not 60+, no emergency
Broome County DSS HEAP Unit
Thomas P. Hoke Human Services Center
36-42 Main Street, Binghamton, NY 13905
Phone: (607) 778-1100
Mon-Fri, 11am-3pm
No emergency
Broome County Office for Aging
60 Hawley Street, 4th Floor
Binghamton, NY 13902
Phone: (607) 778-2411
Mon-Fri, 8am-3:30pm
Shutoff notice, low fuel
After-Hours Emergency Line
Phone: (607) 778-3885
During business hours, call the DSS HEAP Unit directly and say it’s an emergency.
Call 211 for local emergency utility and heating assistance funds that run year-round, independent of HEAP.
Contact National Grid directly at 1-800-892-2345 — ask about their low-income payment protections, which don’t depend on HEAP being open.
Contact Broome County DSS at (607) 778-3885 for no-heat or no-utilities emergencies outside the HEAP calendar.