HEAP in Akron, Ohio (Summit County): Home Energy Assistance Program Guide

2026-2027 season guide: how much you can get, how to apply through Community Action Akron Summit, and what to do if you have a shutoff notice.

Income limit (4-person)

$57,750/yr

Maximum benefit

$441

Season

Open (thru May ’27)

Community Action phone

(330) 253-8806

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How Much Can I Get From HEAP in Akron, Ohio?

Figuring out your HEAP benefit doesn’t have to mean digging through PDFs or waiting on hold. The calculator below walks you through it in under two minutes, using the same 2026-2027 income guidelines Community Action Akron Summit uses to determine eligibility for Summit County.

You’ll get an instant estimate of your benefit amount and know exactly which phone line to call — the general HEAP line, or the appointment line, depending on what you need.

HEAP Eligibility Calculator

Do you qualify for HEAP?

Free eligibility calculator for the Home Energy Assistance Program (HEAP) in Ohio and New York. Get an estimate in seconds — no name, no Social Security number.

County / Local agency

Household size

Count everyone who lives in the household, whether or not they're on the utility bill.

Household gross monthly income

Income from ALL household members 18+ before taxes (wages, Social Security, unemployment, pension, etc.), for the last 30 days.

Primary heating source

Your fuel type changes the benefit amount.

Does any of this apply to you? (check all that apply)

Someone age 60+, with a disability, or a child under 6 lives in the householdCan increase the benefit amount and give you processing priority. You already receive SNAP, TANF/Public Assistance, or SSIIn many cases you automatically qualify for HEAP without additional income verification. You have a shutoff notice, or your heat has already been disconnectedYou may qualify for emergency assistance, which is processed much faster (18-48 hours).

Where to apply

Apply online →

This is an educational estimate, not an official determination. Your actual benefit depends on available funding, your specific utility's rates, and verification by your local agency. Base data: Ohio Department of Job and Family Services, 2026-2027 season (energyhelp.ohio.gov) and NY OTDA, 2025-2026 season (otda.ny.gov). Verify current figures before applying — they change every season.

2026-2027 Income Limit Table (175% of the Federal Poverty Level)

Household size	Annual limit	Monthly limit
1 person	$27,930	$2,328
2 people	$37,870	$3,156
3 people	$47,810	$3,984
4 people	$57,750	$4,812
5 people	$67,690	$5,641
6 people	$77,630	$6,469
7 people	$87,570	$7,298

Households of 8+: Ohio uses 60% of the state median income (SMI), not this table. Check with Community Action Akron Summit. Source: Ohio Dept. of Job and Family Services, July 2026-May 2027 season (2026 HHS poverty guidelines).

How to Apply for HEAP in Akron (Summit County)

Apply Online (energyhelp.ohio.gov)

You’ll need proof of income for the last 30 days, your most recent utility bill, and the Social Security number for each household member.

Community Action Akron Summit

670 W. Exchange Street, Akron, OH 44302
General HEAP line: (330) 253-8806
Appointment line: (330) 436-0261 (Mon-Fri from 8am)
Online scheduling: capappointments.com
Text: Text HEAP to 33030 for updates

HEAP Phone Number and Appointments

Community Action Akron Summit has administered the HEAP Winter Crisis Program in Summit County since 1984. Available appointments tend to fill quickly once the line opens, so calling or booking online early in the week helps.

Do You Have a Shutoff Notice?

This is handled as an emergency If your service has already been shut off, or you have a disconnection notice, don't wait for the regular HEAP process. Call Community Action Akron Summit at (330) 436-0261 and ask specifically about the Winter Crisis Program.

Winter Crisis Program (November-March)

For gas/electric shutoffs, less than 25% fuel remaining in your tank, or urgent heating repair. Eligible regulated-utility households can get up to $175; unregulated (electric co-op/municipal) households up to $750. No new applications accepted after March 31 or when funds run out.

Summer Crisis Program (July-September)

For households with a member 60+, a certified medical need for cooling, or an electric disconnection. Helps pay an electric bill or get an air conditioner/fan.

Frequently Asked Questions About HEAP in Akron

What is the income limit for HEAP in Akron, Ohio?

For the 2026-2027 season, a 1-person household qualifies with up to $27,930 a year; a 4-person household, up to $57,750 a year (175% of the 2026 federal poverty guidelines). See the full table above.

Who runs HEAP in Summit County?

Community Action Akron Summit, a nonprofit that's administered energy assistance in Summit County since 1984, is the local Energy Assistance Provider for HEAP, PIPP, and the seasonal Crisis Programs.

How does HEAP work in Ohio?

HEAP is a one-time benefit per season (July through May) applied directly to your gas, electric, or fuel bill -- you don't receive cash, it goes straight to your provider.

What if I already receive SNAP or SSI?

You're very likely to qualify for HEAP automatically without additional income verification. Contact Community Action Akron Summit with proof of your SNAP or SSI benefits on hand.